Guest Relation Agent

• Welcome the guests during arrival and greet them with professionalism
• Transport carefully the luggage of the guests to the room
• Look for the missing luggage and inform manager is any & inform about the luggage in dispute
• Explain to the guests about the program of their stay / and other information needed
• Be middle person for the follow-up of comments, complaints and interventions

Requirements

• Willing to relocate to Club Med Cherating, Kuantan
• Candidate with similar background in hospitality or customer service will be an advantage
• Easy going personality and customer-oriented mindset
• At least Diploma in Hotel Management preferred
• Fluent in English & Mandarin and knowledge on other language is a plus

Your Benefits

• Accommodation provided (staying in the resort)
• 3 meals provided (what we serve the guest is what you get!)